Support & Maintenance

AlgoRepublic provides support for expected and unexpected issues with software across many platforms and devices.
What is Software Support?
The concept of software support is the process of repairing broken software (bugs) with reactive development.

What is Software Maintenance?
Programmers maintain software as a proactive way of introducing new features and fixing bugs that will not adversely affect user experience and design.

Software Maintenance Process at AlgoRepublic Identification & Tracing AlgoRepublic involves activities pertaining to identification of modifications or maintenance.
Safety and security implications of the modification are assessed by Our team.This materialises into a list of modification requirements, followed by cost analysis and estimation.
AlgoRepublic requirement specification team used to define the module requirements, and test cases are developed for validation and verification of the new module.
The new modules are coded with the help of structured design created in the design step.Every programmer is expected to do unit testing in parallel.
System Testing
Integration testing is done among newly created modules. Integration testing is also carried out between new modules and the system. Finally the system is tested as a whole, following regressive testing procedures.
Acceptance Testing
After testing the system internally, it is tested for acceptance with the help of users. If at this state, users complain about some issues they are addressed or noted to address in the next iteration.
After acceptance tests, the system is deployed all over the organisation either by small update package or fresh installation of the system. The final testing takes place at client end after the software is delivered.
Maintenance management
Configuration management is an essential part of AlgoRepublic system maintenance. It is aided with version control tools to control versions, semi-version or patch management.